My Interfisc Online – FAQ
Frequently asked questions
Read below our answers to the most frequently asked questions when using our My Interfisc Online portal
Two things can play a role here:
- The password must meet the requirements that you see listed: at least 8 characters, lowercase and uppercase letters, numbers and a punctuation mark. For a punctuation mark only use the following four characters: ! or @ or $ or %. Other characters, such as underscores or connecting lines, give problems.
- Further below you must enter the password again for verification. This is sometimes overlooked, because this field is a bit hidden behind the text mentioned above about the requirements regarding the password. Navigate to the second field with the mouse or the tab key.
If you have a different phone or have put the phone back to factory settings, then the activation process must be partially follows again. The physical telephone itself is connected to the app at IP address level. In this situation call our office to have your account reset “hard” (00 31 70 313 3000) or send an e-mail to payroll@interfisc.nl. You can also do this yourself, but that is quite complex.
When we have reset the account hard for you the connection at IP address level is removed. You will receive a new e-mail from Unit4. With this e-mail and the Quick Guide (available at www.interfics.com/login) you follow the activation process from making a new password (from step ⑤). Note: the password must be different from the old passwords. This can be done by changing a letter or a number, for example.
Keep up to date on the latest news!
Sign up for our newsletter and receive the latest information on employer obligations in the Netherlands, Belgium, Germany, France, Italy and the United Kingdom.
Together, solution-oriented and caring
Since 1972, Interfisc has offered international HR & Payroll solutions in the Netherlands, Belgium, Germany, France, the United Kingdom, and Italy. We do this from our offices in the Netherlands and Belgium, and with an international team of around 45 committed and caring employees.
- Thorough knowledge of local rules on employment law, social security, taxes, employee benefits and health & safety
- We keep you informed of changes in local legislation, supplemented with practical solutions
- One point of contact for all your questions
- Expert in cross border payroll solutions since 1972
- We speak your language!
Need to know more?
Questions about what needs to be done?
Our customer support team is at your service, you can reach us by phone or via the contact form.
Not found what you were looking for?
In the world of international employment, every situation is unique.
If our website does not provide the answers, please do not hesitate to contact us, together we can work out the best solution (to your needs).
More information
Subscribe to our newsletter!
Stay up to date on employer obligations in the Netherlands, Belgium, Germany, France, the United Kingdom and Italy.
- Copyright Interfisc 2024